Chapter 1: Friendliness

I believe I’ve been to 50 countries so far and to Vietnam four times. On this trip, I concluded that Vietnam ranks highest in “friendliness.” Many countries are friendly, especially to visitors, and Japan no doubt ranks very high. But there is something special about Vietnam — to me, the friendliness of the Vietnamese seems authentic — from the heart, not a mere formality done as part of one’s job (in Japanese, 建前 tatemae “face,” “public attitude”), but derives from an inner, genuine desire to be nice, kind and considerate (本音 honne “true feelings”). Here are some examples.
— The Hanoi streets are teeming with an endless stream of motorbikes, sometimes with up to five people on one vehicle! As there are few traffic lights, crossing the street feels like “a dangerous challenge” (but is actually safe if you walk slowly). My wife Michal was too scared to try. An old lady saw her hesitation, took her arm, and they safely crossed together. How nice!


